Shipping policy
At Couture For You, we want every customer to enjoy a smooth and reliable shopping experience. Please review our shipping information before placing your order.
1. Order Processing
Orders are typically processed and shipped the same day or the next business day. Processing times may vary during holidays or periods of high order volume.
Orders are shipped after processing is complete and the order is ready for dispatch.
2. Shipping Rates
United States
- Standard shipping: $11.50 flat rate.
- Free standard shipping: Available on orders of $150 or more.
- Expedited shipping: Available at rates determined by the selected carrier and service, where available.
Applicable shipping options, rates, and any delivery estimates will be displayed at checkout.
International Orders
International shipping rates vary depending on the destination, package, and selected shipping service. Available shipping options and charges will be displayed at checkout.
International shipping charges are separate from any import duties, taxes, tariffs, or customs fees that may apply.
3. Shipping Methods and Delivery Estimates
United States
Standard delivery typically takes 1–5 days, depending on the destination and shipping service. The free standard shipping option currently lists an estimated delivery time of 3–5 business days.
U.S. Virgin Islands
Shipments to the U.S. Virgin Islands are sent using USPS. Previous shipments have typically taken approximately three days, although actual delivery times may vary.
International Destinations
We ship internationally to eligible destinations using available shipping services, which may include USPS, UPS, and DHL.
International delivery times vary depending on the destination country, selected shipping service, and customs clearance process. We cannot guarantee an exact international delivery timeframe.
Delivery estimates are provided when available and may change due to circumstances beyond our control.
4. Order Tracking
Tracking information is automatically provided to customers when available so they can monitor their shipments.
Customers are encouraged to use their tracking information to follow delivery progress and identify any shipping delays or delivery issues.
5. International Duties, Taxes, and Customs Fees
International orders may be subject to import duties, tariffs, taxes, customs clearance fees, or other charges imposed by the destination country.
Unless these charges are expressly collected at checkout, customers are responsible for paying applicable import duties, taxes, tariffs, and customs-related fees required to receive their orders. These charges are separate from product prices and shipping fees.
Import charges vary depending on the destination country's regulations, the type and value of the merchandise, its country of origin, and applicable customs requirements. Couture For You cannot guarantee the exact amount of these charges in advance.
Customers are encouraged to contact their local customs authority before ordering internationally to understand any potential import charges.
Customs inspections, documentation requirements, and clearance procedures may also affect delivery times.
If a package is refused or left unclaimed because of unpaid customs charges, additional return or shipping costs may apply. Any refund will be handled according to our Return and Refund Policy and applicable law.
6. Shipping Delays and Delivery Issues
Although we aim to dispatch orders promptly, delivery estimates are not guaranteed. Delays may occur because of weather conditions, carrier operations, customs inspections, incorrect delivery details, or other circumstances beyond our control.
If your order is delayed, your tracking information indicates a delivery issue, or your package arrives damaged, please contact us so we can assist you.
7. Incorrect Addresses and Undeliverable Packages
Customers are responsible for providing accurate and complete shipping information at checkout.
Incorrect or incomplete addresses may result in delivery delays, additional shipping charges, or returned packages. If an order is returned as undeliverable, please contact us to discuss the available options.
Any additional shipping costs or refunds will be handled in accordance with our applicable store policies and relevant law.
8. Contact Us
For questions about shipping, delivery, tracking, or international orders, please contact:
Couture For You
Email: info@coutureforyou.org